Frequently asked questions

How can I access my medical documents?

You may have access to several of your medical documents/records digitally. Other documents may be requested from your hospital through an official request sent by post. You can download our guide explaining how to obtain your medical documents/records here:

Download the Guide here
Download Request here

What does the Coremine Vitae service cost?

When you contact us, our team will make a free evaluation of your records and propose what we can do for you. The price of our services is from NOK 5000. We price offers based on complexity and scope.

What medical documents do you need from me?

We need the following documents: 1. recent discharge summaries from your treating hospital 2. descriptions of CT/MR images (from radiology) 3. blood tests including tumor markers (if taken) 4. histological report and/or genetic analysis (from pathology) 5. other evaluations and/or reports made regarding diagnosis or treatment

How do I send you my medical documents?

We prefer that you upload relevant medical documents digitally in our secure platform Health Book. If it is more convenient for you, you can also send us your medical documents by regular mail. Your patient coordinator will assist you in collecting medical documents and sending your medical documents to us.

How do you store and handle my personal data?

Coremine Vitae complies with all data security regulations. You can read our privacy statement here.

Privacy policy

Why do we need to use a secure portal for communicating and sharing documents?

We take your health seriously. Due to the sensitive nature of personal medical information, Coremine Vitae is legally and morally obliged to store and manage your information in a secure digital portal. We use the Health Book for secure communication and document sharing.

When can I expect to receive my report?

Creating a personalized biomedical report requires time and resources, and the time spent on each report will vary from case to case. In your first call with us, our patient coordinator will identify your needs. Following the call, our team will make an estimate of when the report is expected to be ready for dispatch. We usually aim for 2-3 weeks from receiving all your medical records until the report is finalized.

What language do you use to write your report?

The main report, which is intended to be shared with your doctor, will be written in English. Because the content of the report is complex and intended for your doctor, we will also prepare a patient-friendly summary of the report for you. For Norwegian patients, the summary will be in Norwegian. Communication with us and the presentation of the report can be in either English or Norwegian. The choice is yours.

Can you send the Coremine Vitae report to my doctor?

If your doctor wishes to receive the report from us and you agree to share the report, we can send it directly to your doctor. In order for us to send the report, you will need to provide us with the contact details of your doctor/medical office. We will write a cover letter to your doctor to explain how the report is intended to be used. We can also discuss the report with your doctor or he/she can participate in the presentation of the report.

Does Coremine Vitae offer genetic testing?

Coremine Vitae does not perform genetic testing. We interpret the results of a genetic test and provide you with a comprehensive analysis of what the various findings could mean for you. We will help you find out where you can get a genetic test.

Does Coremine Vitae provide medical treatment?

Coremine Vitae does not provide medical treatment. We are a team of scientists and doctors who review research results and evidence-based information that may be relevant to you and your treatment options.

Can Coremine Vitae diagnose me?

Coremine Vitae is not able to diagnose you, only your doctor can give a valid diagnosis.

Does Coremine Vitae provide legal or medical advice?

Coremine Vitae does not provide legal or medical advice. We find personalized information about treatment options that you can discuss with your doctor and help you make decisions about your next steps in treatment.

Does Coremine Vitae have doctors who can write prescriptions for me?

A doctor at Coremine Vitae cannot prescribe medicines for you. We find information about new treatments and potential drugs that may be available off-label. Information on how to access these treatments should be discussed with your doctor.

CONTACT US FOR A FREE EVALUATION OF YOUR RECORDS
1. Please send us an inquiry using the form on the right.
2. our patient coordinator will contact you as soon as possible, always within two working days.
3. you can also send us an email: contact@coreminevitae.com or call our patient coordinator on +47 457 37 749
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Coremine Vitae offers personalized reports on treatment options for patients with a cancer diagnosis or other life-changing illness.
Contact
Coremine Vitae AS
Klaus TorgÄrds vei 3, 0372
Oslo, Norway.
E-mail: contact@coreminevitae.com
Tel: +47 457 37 749